- RECON™ of Sentient Tools Engineering Corporation
- 9349 45th Avenue NW Edmonton, Alberta, Canada T6E 5Z7
Contact with these local entities can be made via email@example.com.
When you make a purchase, you accept our terms of purchase, and a binding agreement is entered between RECON™ and you as a customer. Sentient Tools Engineering Corporation owns the brand RECON™.
Is the person listed as the buyer in the order (hereafter also referred to as “you” or “yours”).
All prices stated in the generated order quote are updated to current market value. The order’s total cost will appear at the end of the generated invoice, and includes all expenses associated with the purchase, including applicable taxes and shipping etc.
We reserve the right to change prices and price errors on our products. Offers apply as long as the stock lasts and within 3 months of quote date.
The agreement is binding for both parties when you have submitted the order to us.
The agreement is not binding if there have been typing errors in the offer from us in the ordering process or in your order, and the other party realized or should have realized that such an error existed.
Once we have received your order, you will receive an order confirmation. It is recommended that you check the order confirmation, ensuring it matches the order quantity, item type, price, etc. If there is no correspondence between the order and the order confirmation, you should contact us as soon as possible.
You can choose between secure payment methods, all in collaboration with Shopify Payments.
If you have further questions about the various payment solutions, please contact us directly firstname.lastname@example.org.
Shipping rates for all orders will be determined on an order-by-order basis and based on the retailer agreement for each client.
Risk of the item passes over to you when the goods have been delivered in accordance with section 9. We are responsible for the item until it has been delivered to you.
RIGHT OF WITHDRAWAL
Please refer to your service agreement for more information.
According to the Right of Withdrawal Act, each customer has the right to withdraw from the agreement by notifying us within 14 days from the day you received the item. As a customer with us, you also have 30 days of free returns of unused goods. To exercise the right of cancellation or return, you must contact us within 30 days of receiving the goods.
If you use the right of cancellation or return, you will be refunded the value of the goods at the time of purchase, within 14 days after we have received and processed your return. You will receive an email when your return has been processed. If you have paid by card, the amount will be returned directly to the same card you used when purchasing.
We will update the invoice as soon as we have processed your return.
In order to get a refund of the entire amount for the right of return/cancellation, the item must be returned in the same condition as when you received it. Meaning, in original product packaging, with all labels attached, without odour or marks. If the original product packaging is damaged, the item will be considered used.
If you return a used item, we assess the item’s value reduction, and refund the item’s used value. An item without original product packaging, labels or with odours / marks will be considered used and the entire amount will not be eligible for a refund.